Refund policy
RETURN & REFUND POLICY
We accept eligible returns requested within 14 days of delivery.
ELIGIBILITY
Non-custom products must be returned unworn, unused, unwashed, and in their original condition. Proof of purchase is required. Items that are damaged, worn, altered, washed, or otherwise not in perfect resalable condition are not eligible for a refund.
CUSTOM AND PERSONALIZED ITEMS
Custom-made or personalized shirts and other customized products are final sale and cannot be returned or refunded, except when an item arrives defective, damaged, or incorrect.
RETURN SHIPPING AND RESTOCKING FEE
Customers are responsible for return shipping costs. A 5% restocking fee will be deducted from approved refunds.
HOW TO REQUEST A RETURN
Contact support@760jlprints.com within 14 days of delivery before sending an item back. Please include your order number and the reason for the return. Returns sent without prior approval may not be accepted.
DAMAGED OR INCORRECT ITEMS
Please contact support@760jlprints.com promptly if your order arrives damaged, defective, or incorrect so we can review the issue and make it right.
REFUNDS
After the returned item is received and inspected, we will notify you whether the refund is approved. Approved refunds, minus the 5% restocking fee when applicable, will be issued to the original payment method. Your bank or card provider may require additional processing time.
This policy does not limit any rights provided by applicable law.